Case study · Web Development
A real-time logistics SaaS that replaced spreadsheets for 400+ fleet operators across the Gulf.

Results
01The challenge
ShipWise coordinated thousands of daily deliveries with spreadsheets, phone calls and WhatsApp groups. Dispatchers had no live view of their fleets, customers had no tracking, and every new client added hours of manual work.
02Our solution
We designed a multi-tenant SaaS with a live dispatch board, route optimisation and a lightweight Android app for drivers. A Go-based event engine processes location updates in real time, and Kubernetes on AWS scales the platform automatically during peak seasons.
03Key features
Every vehicle, order and driver on one real-time map.
Automatic routes that cut fuel and delivery times.
Offline-capable Android app with proof-of-delivery photos.
Branded tracking links and SMS updates for end customers.
04Services delivered
05Tech stack
Chosen for this product’s needs — see our full tech stack.
06Timeline
Total duration · 6 months
3 weeks
Ride-alongs with drivers and dispatcher interviews.
10 weeks
Dispatch board, driver app and core APIs.
10 weeks
Multi-tenancy, billing and route optimisation.
3 weeks
Phased migration of 400+ fleets with zero downtime.
07The team


We went from spreadsheets to a platform our customers now pay for. Softysta understood logistics as well as they understood code — and the system has not gone down once at peak.
Taking on new projects
Tell us what you’re building. We’ll help you shape it, scope it and ship it — whatever stage you’re at.

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What happens next